Resource and Referral

Shasta and Tehama County Child Care Referrals

Searching for child care can be stressful. Believe in yourself and understand that as a parent, you are best able to evaluate and choose care for your child. Shasta County Resource and Referral is here to assist in your evaluation.

The process begins with a phone call to Resource and Referral at 530.225.2999. To determine your child care needs, we will conduct a short telephone interview with you. Information needed includes:

  • the location where child care is needed
  • what child care option will work best for your family
  • how soon you need care, and
  • specific needs which may affect your child care search

Once we have your information, we access our child care database and identify child care providers within Shasta County who may meet your specific child care needs. We can provide the referrals to you via e-mail, fax or mail.

In addition, we will also review:

  • the process for finding child care, and
  • how you can evaluate the quality of a child care provider

If for any reason the referrals provided to you do not meet your needs, you are welcome to call back for an expanded or revised search.

A referral is NOT a recommendation. It is important to note Child Care Referral & Education only makes referrals, not recommendations. We rely on the child care providers to provide us with up-to-date information. As such, we do not guarantee the accuracy of the provider information in our files. We do not license, endorse, or recommend any particular provider, nor do we make any judgement about the quality of care given by any provider. Consequently, we urge you, as the parent, to interview a provider and check the provider's references carefully before leaving a child in that provider's care.

As a parent, you have the right to get information about any substantiated or inconclusive complaints about a child care provider that you select for your child. This information is pubic and you can get it by calling the local licensing office--Community Care Licensing at 530.895.5033.