Services:

SCOE Policies on Software Distribution

The best way to protect your computer from harm is to never use software from an unknown source. Malicious users often use "Trojan Horses" to deliver harmful software onto users' computers. A Trojan Horse is a piece of software that appears to do something useful, but which actually performs hidden, usually damaging, activities on the user's computer. Frequently, malicious users send software via email, claiming that it is a product upgrade or patch from a vendor or service provider.

The SCOE Helpdesk Hotline never distributes software directly via email.

We distribute software on physical media like CD ROMs and floppy disks.
We distribute upgrades via the Internet. When we do this, the software will be available via our web page
We occasionally send email to customers to inform them that software is available. However, the email will only provide links to the download sites; we will never attach the software itself to the email. The links provided will always lead to either our web site or FTP site, never to a third-pary site.

If you receive an email from the Hotline, or a network administrator which contains software, do not run the attachment. The safest course of action is to delete the mail alltoghter. If you would like to take additional action, report the email to the Hotline and/or the sender's Internet Service Provider if you know where the message originated from. Most ISPs provide an 'abuse' email address for this purpose.

You are here: shastacoe > services > it

Note: ShastaCOE.org content is accessible to all versions of every browser. However, this browser may not support basic Web standards, preventing the display of our site's design details. We support the mission of the Web Standards Project in the campaign encouraging users to upgrade their browsers. (Read More)

Shasta County Office of Education
1644 Magnolia Avenue
Redding, California 96001-1513
Phone: (530) 225-0200

Fax: (530) 225-0329