Information Technology

Welcome to the Information Technology Department of the Shasta County Office of Education. Our team operates a mix of computer systems and software, which support educational technology and administrative services for our school districts.

The Information Technology department is responsible for the management of the technology infrastructure for SCOE and its remote sites, including phone services, network services and all related equipment. The department manages the Wide Area Network for our school districts. By housing the CENIC connection for the county, we manage the largest band width north of Chico.

Our mission

To effectively and efficiently provide access and availability to IT support services to the satisfaction of all its customers by providing an informative and supportive first point of contact, and to assist all our customers in making the best use of technology in their business roles.

HOTLINE Support Hours:
7:30am to 5:30pm,
Monday through Friday

Phone: (530) 225-0279
Fax: (530) 225-0329

Email: hotline@shastacoe.org

 

James Alspach
IT Executive Director
(530) 225-0293

Rochelle Roberts
IT Support Specialist
(530) 229-8585

It is important to remember that technology used in education, like textbooks, is only one tool in the learning process. Neither can be a substitute for well-trained teachers, leadership, and parental involvement. Keith Krueger