Information Technology

Welcome to Information Technology Department of the Shasta County Office of Education. Our team operates a mix of computer systems and software, which support educational technology and administrative services for all school districts.

The Information Technology department is responsible for the management of the technology infrastructure for SCOE and its remote sites, including phone services, network services and all related equipment.

The department manages the Wide Area Network for our school districts. By housing the CENIC connection for the county, we manage the largest band width north of Chico.

Department Menu

Application Services

Information Technology provides applications services in the areas of database administration, system administration, research and development for a variety of software applications.

E-Rate

The E-Rate, the Schools and Libraries Universal Service Support Mechanism, provides discounts to assist most schools and libraries in the United States to obtain affordable telecommunications and Internet access.

Three service categories are funded:

  • Internet Access
  • Internal Connections Other than Basic Maintenance
  • Basic Maintenance of Internal Connections

Internet Services

The Shasta County Office of Education is a node site for the K12 High Speed Network (K12HSN ). The K12HSN is a part of CENIC's CalREN Backbone which provides high speed Internet access to colleges and universities throughout the state.

Network Services

We provide many Network Operations Services to client districts. Although all districts utilize technology, the magnitude of technology related needs does not always sustain a full-time on-site IT staff. By providing these services, we provide a cost effective solution to a specific need.

Policies

Along with 21st Century technology comes a variety of policies and regulations created internally or thru legistlature.

Technology RFPs

All eRate eligible RFPs are located on the EPC site.

Support

Technology is only as good as the support team behind it. We strive to provide uncompromising support to our customers.

As much of the material is proprietary, materials are placed behind a protected page. Please call the hotline for the password.

Google Support

Easy to follow how-to's to assist in the successful transition envolving all things Google. Don't see it here - please submit a hotline ticket of your idea and we will do our best. 

Training

We are offering a series of trainings based on specific requests from many within the Organization. If there are additional topics that you are interested in obtaining, please reach out to your supervisor.