Information Technology
Coming Soon: Safe, Seamless Wi-Fi with eduroam
eduroam is a secure, global Wi‑Fi network for students, faculty, and researchers. It lets you connect to the internet at thousands of participating locations worldwide using the same login you use at your home campus. Once set up, your device connects automatically to the “eduroam” network wherever it’s available. eduroam uses strong, enterprise‑level encryption to keep your connection safe, and your login details are securely verified by your home institution.
The Shasta County Office of Education (SCOE) Information Technology team supports the educational and administrative technology needs for our school districts. We manage a diverse mix of computer systems, software platforms, and infrastructure to ensure reliable and secure services for SCOE and its remote sites.
Our department oversees all aspects of technology infrastructure, including:
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Phone and Network Services
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Wide Area Network (WAN) management for school districts
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Network Equipment and System Maintenance
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Internet Connectivity via the Statewide Education Network
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Firewall Services
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Content Filtering
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Desktop Technology Support
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Helpdesk Services
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Networking and Server Support & Monitoring
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Technology Project Analysis and Support
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eRate Guidance and Assistance
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Cybersecurity and Compliance Support
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Disaster Recovery Planning and Support
SCOE is proud to host the CENIC connection for Shasta County, delivering the largest education-focused internet bandwidth north of Chico with connections of 1,000 Mbps or faster. Through this statewide network, we provide high-speed, reliable internet access tailored to the needs of education.
Learn More about the statewide k-12 Network Connectivity
Our goal is to provide secure, innovative, and effective technology solutions that empower schools and districts to focus on student success.
Online Safety For Families
Whether you’re a parent or caregiver, a professional, or a young person yourself, there are resources available to help you learn how to safely use the Internet and social media. If things go wrong, there are resources to help navigate that, too. Please checkout our Online Safety for Families page to learn more.
Upholding Professional Excellence in the Digital Workplace
At the Shasta County Office of Education, technology is an essential tool for delivering high-quality instruction and maintaining efficient administrative operations. Access to our network, devices, and digital resources is provided to staff to facilitate job-related tasks and professional development. By using district resources, staff members agree to uphold the highest standards of professional conduct, ensuring that technology use is always ethical, secure, and aligned with our educational mission. This includes a commitment to protecting sensitive student and personnel data (PII) in compliance with FERPA and HIPAA, maintaining appropriate professional boundaries in all digital communications, and safeguarding the district’s technical infrastructure from security threats. We rely on our staff to lead by example, demonstrating responsible and professional digital leadership for our entire school community.
It is important to remember that technology used in education, like textbooks, is only one tool in the learning process.
Neither can be a substitute for well trained teachers, leadership, and parental involvement.
- Keith Kruger
James Alspach
Information Technology Director
HOTLINE Support Hours:
7:30am to 5:30pm | Monday through Friday
Phone: (530) 225-0279
Email: hotline@shastacoe.org
Scott Tomberlin
Information Technology Coordinator