Information Technology - Shasta County Office of Education

About Us
Families
Educators
- Professional Learning and Leadership Support Services
  Our purpose is to provide high quality professional development and other resources to help our districts develop effective instructional systems that help our students thrive scholastically. We also provide Preliminary and Clear Administrative Services credentials, leadership development and technical services to local schools and School Leadership Teams.
- Early Childhood Services
  We provide quality early care and education programs, resources and supports for children & families, and their teachers or care providers.
  
  Student Support Services
  Supporting alternative education; special education; foster and homeless youth; after school; supplemental tutoring; and School Attendance Review Boards.
Community
School and District Resources
Shasta County, a region full of natural resources, none as important as our children. In the north state we take our education seriously; constantly striving to develop lifelong learners by ensuring access to quality education; teaching every child every day so that they can succeed in tomorrow’s world.

Our County's commitment is embodied by the Shasta Promise: Every student in Shasta County will graduate prepared for education beyond high school. Those students who complete minimum college preparatory or community college transfer requirements will receive guaranteed admission from all of the participating institutions of higher education.
SCOE Schools and Programs
- Early Childhood Services
  Preschool, QRIS, Resource & Referral
- Student Programs
  Independent Study, Special Education, Excel Academy, Juvenile Court School
- Youth Support Services
  Expanded Learning - Project SHARE, Foster Youth Services, Tobacco Use Prevention, Education for Homeless Children
Administrative Services
- Business Services
  Provide fiscal & operational services to our district partners, internally for SCOE programs, as well as processing payroll for the county schools
- Human Resources
  Provides support within the realm of recruitment, retention, relations, and benefits.
- Information Technology
  Acts as the K12 High Speed Network node site for the county
- Transportation
  Transports our county's precious cargo to and from school each day
- Human Resources
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Information Technology

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Information Technology

Welcome to the Information Technology Department of the Shasta County Office of Education.
Our team operates a mix of computer systems and software, which support educational technology
and administrative services for our school districts.

The Information Technology department is responsible for the management of the technology infrastructure for SCOE and its remote sites, including phone services, network services and all related equipment. The department manages the Wide Area Network for our school districts. By housing the CENIC connection for the county,
we manage the largest band width north of Chico.

HOTLINE Support Hours:
7:30am to 5:30pm,
Monday through Friday

Phone: (530) 225-0279
Email: hotline@shastacoe.org

James Alspach - IT Executive Director

James Alspach
IT Director
(530) 225-0293

Rochelle Roberts
IT Project Coordinator
(530) 232-0032

Our Mission

To effectively and efficiently provide access and availability to IT support services to the satisfaction of all its customers by providing an informative and supportive first point of contact, and to assist all our customers in making the best use of technology in their business roles.

It is important to remember that technology used in education, like textbooks, is only one tool in the learning process. Neither can be a substitute for well-trained teachers, leadership, and parental involvement. Keith Krueger