Web Help Desk Requests
When you have a help desk request, log into the online portal using your standard log in credentials, and use the chevrons to select the appropriate options.
- Human Resources with additional breakdown for new employee, intern, PSA and substitute
- Information Technology with additional breakdown for changes, orders & requests, and problem
Depending on your request, the system will prompt you with a variety of information. Please provide as much information as possible, including screen shots of errors, etc.
It is the Manager/Supervisor's responsibility to initiate not only the creation of an user's account and related access, but to terminate their accounts and access. Please submit a hotline request noting the system and individual you are requesting access for.
The History tab on the Portal provides information on all of your previously submitted tickets.